they look great, until my lawn guy breaks off one of the stakes. Yes, one end plugs into the transformer, the other end needs to be somewhere that will pick up light & dark. Is there a special kind of lightbulb we should be using for this light? They have ten wicker balls along a green power cord. After an hour of troubleshooting to resolve the issue, back it goes…I will try getting a good unit one more time. We suggest you look closely at each light and it's connection. Salesperon told me to contact manufacturer – that you may have parts. I would appreciate hearing from you. The plug and cord are made to connect to a photo sensor to allow the lights to turn on at dusk. (adsbygoogle = window.adsbygoogle || []).push({}); Another common mistake in selecting outdoor lights is to find the right lighting direction, or to limit “light pollution”. Who built this crappy website anyway!! We have 3 of the dual brute sensing die cast lanterns so far we have only put one up because the bulb burns out almost immediately when we put one in. Upgrading your home outdoor lighting is a surefire way to increase your home’s curb appeal and market value. One bad light or connection can make a whole secion go out. I’m tired of paying $20 for a light fixture when all I need is one small part!! Lowe’s (where I purchased) did have Portofolio batteries, but they were either too long or too fat to fit in my light. They are plastic and become brittle in the cold weather and snap off in the bottom of the light . Looking for Bubble Glass globe for a item #0329397. I wouldd like to purchase 1 more for an outdoor wall-needs to be the same. Thank you for your help. 2. Nothing is listed in the instructions. I don’t see anything here on your website where I can purchase replacement batteries. Everything worked fine up until a week ago. I need to replace 4 broken Portolio globes 00901. The little display flashes "E" and then "1" . I’m looking for a replacement circuit board for my Portfolio Outdoor LV transformer model #EE0124BK. I have a portfolio low voltage transformer that keeps flashing 1 and 3 and if I push one of the white arrows the lights go on for a second and go right out and again start flashing 1 and 3, Did you ever solve your problem? How can I get a replacement stake or stakes? Thanx, George 256 339 8008. To view the first video in this series, please click here: Your web site is useless. We recently purchased a solar post light from Lowes. Paradise GL22627BK Outdoor Path, Plastic 2-Tier Low Voltage Landscape Lighting, 8.66 x 5.2-Inches (4W Warm White/15 Lumens), 1-Pack, Black 4.5 out of 5 stars 741 $8.64 $ 8 . Mike, did you ever locate this Photo Eye cable? Would sure appreciate some assistance. Sorry that is Path Light, not Oath. Can I return the photo eye cable? They have a threaded top for the fixture to attach to. At the bottom of the power pack there is an instruction that reads: “Photo eye hole. Portfolio outdoor lighting offers functionality as well as beauty. Think of this as a lighting "tune up" to troubleshoot some basic lighting problems you can troubleshoot in literally a few minutes. You can easily troubleshoot many common lighting problems and make the fix yourself. There are a few more companies, but none of them are as better as this. I have a 6 LED low voltage landscape lighting kit (system?) Can I send a picture for part replacement? Cut off the power and check if the reading is high or low. I have a profit improvement idea for you,… could start selling your product online….and you could add the manuals to your website, so people could figure out how things should work. In order to check if the wire is not broken, make use of an ohmmeter. They have power, number is on when lights are off. To avoid such problems, look for lamps with glare guards. I pulled rechargeable battery that came with set and put on my battery charger. I bought them at lowes last year. The first thing you should do is look for a short in your lighting system. If it seems like your outdoor security lights are constantly on, it could just be that it’s activating frequently (due to high sensitivity levels) and then staying on for a very long time. But there is no info on users guides, manuals, zip! They are the lantern style that are on a shepherds hook, they have the 11w bulb. This is Bull#$%*&. Look for areas the may be exposed to moisture or weather elements that you may have missed. But the lights are the same size so the globes are interchangable. Copyright © Portfolio Outdoor Lighting | Blog | Disclaimer | About | Contact | Terms & Conditions | Privacy | Site Map, This is text and you can add what ever you want here. Then I hooked up 4 low voltage lights (12volt 20 watts each). Please help! I emailed the “contact us” link and did not get a response. These 2 lanterns are motion sensor. Did they replace it for you? Use a voltage tester and check for power on the landscape wire. Can anyone please tell me what the cable is for? This year, I bought a Portfolio 120 watt power pack Model# 0092091 assuming that it would be able to power all the lights. Check the on/off switch on power console to be sure it is on. mine came with 75ft and i need about another 20 (not adding more lights, just wire length). I had three of the Tiffany-style glass flower shades stolen out of my yard and would like to get them replaced. Circuit breaker on power console trips Check ends of … We really do like them and would hate to replace them. Thanks The good news is that most of the problems are easy to troubleshoot and fix. This is a common problem when integrating path lights in your outdoor lighting solution. Turn on switch or circuit breaker. Do you have a section of lightings not working correctly? Check low voltage cable connection at power console. Is it safe to assume that the system is shorting out? i am looking for glass shades for a Portfolio lamp post Model GL23407bk. Can additional wiring be spliced onto the original length supplied with a light set? The very first thing to check on your outdoor solar light is the on/off switch. I called the Portfolio website and they said I must have a bad power pack. View and Download Portfolio 0475578 user manual online. I bought a 120w power pack and 2 wall washers at Lowe’s. Call Portfolio at 1-800-643-0067. I have a portfolio outdoor unit that has a capacity of 200. It came with a thin fiber cable with identical plugs at each end. After a lengthy search, I tried again last week and was told they didn’t have them. Portfolio Outdoor lighting (sold at Lowe’s Home Improvement Stores) has a Customer Service Department where you can order parts. When looking at outdoor wall lighting, think about the look and feel you have determined and fashion the lights with your theme. You supply them in your kits, so I know you have them. Can I use 12W bulbs? Can I get a replacement for them? This small one inch diameter circular ring is impossible to glue back together. The range of products that are available from The Portfolio Lighting Company now encompasses over thirty different types of lighting ranges, and so whether you need wall mount lighting for an office, multi-lamp lighting for a process area in a factory, or cove lighting to illuminate a loft conversion then there is something for everybody. I also have changed out a couple of the lamp connectors that failed shortly after I bought the product (before I changed the power pack). If anyone finds an answer, please share it. Can I put the transformer into continuous mode and control it with a timer – for the light relay will not work in the box. Portfolio’s specification-grade product family combines energy efficiency with superior cutoff, optical performance and control for architectural applications. We purchased them in 2006 at Lowe’s, but they do not stock these anymore. I have replaced batteries and they light up for one night then go out. Bought the Porfolio 300 W transformer with photo eye two months ago. Check or reset circuit breakers on power console. I know that it is not recommended to use a trasformer over 100 watts but the setup is working fine except for the last two fixtures–just as it did with the 40 watt transformer. I have a kitchen track light purchased 3 yrs ago at Lowe’s which I believe is Portfolio. Further I will warn everyone I can of the difficulties I experienced with the Portfoli brand. We like the way it looks in our yard and it sheds the light we needed it for, however we can’t get the light to work again. (Oklahoma high winds!) – I have a 300 Watt transformer that lights go on and out constantly. They are the lights that are multicolor. Weather and landscaping are always the most common reasons your connections may go bad and easy to fix. 0 means they will stay on all the time. Don’t waste your time, just switch to other brands. Thanks. Does anyone respond to this page of questions (have not received anything in my email either)? These added benefits, along with Bellacor’s superior customer service, have made Bellacor the ultimate destination for lighting and home furnishings online. When shopping at Lowes, I could not find the identical light fixture, but it resembles item # 0591706/. I purchased a 300w power pack from Lowe’s and it didn’t come with any instruction manual. Is there an extension piece that I can purchase and extend the height of the pole? I bought & installed 6 solar LED #0688463 path lights 3 days ago. LED Solar lamps need to be recharged once every few (three max) months, if not done the rechargeable batteries will drain and not be able to be recharged. Anyone has any luck or know the fix? Are there adapters so the lights may be mounted to perpendicular rectangular boxes? I purchased it and brought it home. Would be appreciated! On/Off. What to do: Check your motion light’s duration settings (this setting should be … Put 2 sets under deck…4 10W fixtures each. Email [email protected]. Help Please. It would seem the bottom line is not to purchase any Portfolio lighting due to absence of customer service and parts. Also, look at all your lighting sockets to make sure they are working correctly. TROUBLESHOOTING PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION In motion sensing mode, the light does not turn on when there is motion. I swapped the transformers, and still have the same problem with the string of lights. Please reply if you can assist me in locating a place to purchase thie set of lights. Joe. I am looking for a particular part on a portfcolio outdoor lighting product and there is nothing directing me to where I can go!!! I have several wall lights I bought at Lowe’s, and some have broken glasses. I purchased 2 Wall Lanterns Item #253846 Model #DC205C-05-17 at Lowes 2011. The globes keep breaking in the cold weather. I need to find somewhere to buy extra stakes. Switching to other brands is unfortunately our only recourse. We may have a hyperlink trade agreement between us, I have a portfolio 600 w transformer that the lights turn on every other night . Through their WEB site, I tried to contact them, but no one returns my calls (I can find no E-mail address either.). Could you please help me locate this. The prongs broke off. Outdoor Light, Lighting Equipment user manuals, operating guides & specifications Can operate maually, but that is not why I bought this product. Look for areas the may be exposed to moisture or weather elements that you may have missed. Would you please let me know how we could obtain new stakes for these lights. And a well-lit lawn can also deter potential burglars. Stakes are cheaply made, and break very easily!!! I did not see the part in Lowe’s online catalog, but finding something on the site is a pain sometimes. I am looking for replacement frosted plastic lens for the low voltage lights after a period of time they get brittle and shatter. In motion sensing mode, the light stays on continuously. 12 - 15 volts DC is typical and what to look for. 2.Low … Occasionally, the small bulb base/prongs corrode and fail — the wiring connections even come loose. Recently I purchased 2 outdoor light kits (#0098920). Are your portfolio lights not coming on at all? Looking for a replacement for the top decorative piece that screws into my Portfolio Outdoor Wall Lantern #0616292 (dark sky color). This is a simple fix that you can troubleshoot. Thanks! They have been good since. The lights came on. When changing the bulb, I cracked the inner ring needed to secure the globe. Thank you! Is there a reset button on a 900w portfolio power pack for landscaping lights. One works fine, and the other works for 30 seconds and shuts off for 30 seconds. I keep having the controller fail on my portfolio 600w landscape transformer. These lights I have bought from Portfoli are the worst I’ve ever encountered. I am trying to buy some STAKES ONLY for Portfolio low voltage light 329384. Please advise where I can buy replacement batteries. I was looking for the gasket that goes on the globe and Lowes still carries the light but probably not the same manufactorer that you originally purchased. I exchanged the power pack. siemens user guide portfolio outdoor lighting 300w transformer detroit dd15 repair manual portfolio transformer troubleshooting | tricia mabstoa bus operator exam study guide how to install low-voltage landscape lights - acura integra portfolio lighting transformer manual documents Bookmarked. When your Portfolio lighting isn't working correctly, it causes your landscape to look incomplete or simply not finished if you can even see the lighting at all that you created. Many wires can but cut or frayed and you don't even realize it until it's too late. The most common problem you can troubleshoot here is to check the transformer to see if a portion has been tripped to OFF without your knowledge. Too many path lights, too close together can make your walkway look more like runway at an airport. I couldn’t get two of them to work. ), Thanks a bunch for sharing this with all people Currently, it takes more than one person, as one person is needed to hold in all the pieces of glass when the bottom is removed to reach the bulb. Most businesses with integrity work hard to minimize failures and inconveniences that may occur down the road, both for them and for their clients. Just like you would not add more fixtures as table lamps or wall sconces in a single area in your living room, do not you want to place the external fixtures too close to each other either. I bought a Portfolio 300watt transformer for low voltage outdoor lighting and hooked up a 100' 12 gauge cable (outdoor rated lighting cable) to it. light up. I’m in need of one too. Copyright 2009-2020 | SiteMap. Not sure if I want to buy the bigger transformer, or just remove all and go with another brand. 1. model #ee0002bk.. The ‘dusk to dawn’ feature does not work. How do I get replacements?the model # is ELO516PBR-6. When turned on, the lights go on and off, and will not stay on. Too bad. You want to distribute light across the screen in your home. Entire system will not operate Check 120-volt outlet to ensure you have power to outlet. The mounting brackets are designed for octagon shaped outlet boxes. Have you found a solution? I am having a difficult time finding a replacement rechargeable battery. I purchased the Portfolio 4-pack black solar-powered led path lights (CM3P-N2-BK-4) in June, and tonight, the wind blew one of the lights off of its hook… the black plastic ring that screws into the top of the lamp and hooks on the hook broke. Thank you. They are LED solar torches #0388185. Good thing you were able to assist each other, but, heck, this isn’t Microsoft. I then drove to the next county (30 miles away) to purchase a fourth light. The Most Common Problems with Outdoor Light Fixtures and How to Fix Them I am looking for the basepart of a light that the light sits on. Therefore I will start buying another brand of lighting for the houses that I build. 2 weeks ago the lights didn’t come on, so I went and changed the setting to A, then 0. To ensure overall customer satisfaction and ease of shopping, Bellacor offers personal shopping services, free shipping on orders over $75, a price match guarantee, no hassle returns and no restocking fees. There are no fast and hard rules on this. If these troubleshooting hints don't work for you, contact the company from which you purchased your system for further assistance. It’s called planned obsolescence. Did you ever find the globe you were looking for? When I dial 1 for PORTFOLIO products it just keeps repeating the lineup of choices. I’m going to take it back and exchange it for another one. thx. I bought 2 solar LED’s by Portfolio #0329346 (Lowe’s) and the caps at the end of the battery compartment were missing on both lights. It is also great as outdoor lighting. Agreed! They worked correctly for a week or so then started doing that. I purchased 5 sets of portfolio outdoor torch lights for my patio and the solar panel must have gone out on them. I’m want to mount the transformer – and light sends etc – in a bow or hide the wire and to improve w at her r distance. My charger says battery is okay. Anywhere I can get a replacement piece? You place it so that it senses when sunlight is starting to fade so the unit knows when to turn on. Wall switch or circuit breaker is off. I have two Lights model #40182-PW. The lights have worked great for several weeks. I have two that aren’t working and barely a year old. Pete 614-761-2737. Most of all, in one’s home adds a welcoming touch for family and guests. and the are hanging light if that helps. Bellacor is a one-stop showroom that promises a new way to shop the entire lighting and home furnishings industry from the comfort of your home by providing superior personal service and access to the largest collection of lighting and home furnishings online. Most problems can be fixed with just a little bit of troubleshooting. Does one end plug into the hole at the bottom of the transformer and, if so, where does the other end plug into. Their line of outdoor fixtures are affordable and easy to install. Can you send me a replacement? Their number is 1-800-643-0067 8am – 6pm EST Monday – Thursday, 8am – 5pm on Friday. I plan on going by Lowe’s tomorrow and see what they say. They have LED lights in a circle. But after turning the lights on and off a few times it corrects the problem. Either our dogs or the deer have knocked broken the stakes on our landscape path lights. Give them a check! Is there any place where I can order/purchase one piece of replacement glass? What is going on? What I’m looking for is the LED replacement bulbs. The reason why people even come here is because Lowe’s themselves do not care one bit about supporting the product and have no way of submitting queries like these on their web site. Bellacor offers access to over 500,000 products from 700 manufacturers. What is going on? Can anyone tell me where I can get a replacement globe for a Portfolio E206656 I purchased at Lowe’s probably 5 years ago. The one end doesn’t plug into anything. I have the same problem. I switched out a battery from one of my other lights that does work and that battery works in the light that wasn’t working, so I know it isn’t a bulb, but must be the battery. I am looking for a replacement sensor cable, since I suspect mine has stopped working. I purchased 12 Portfolio Landscape lights # 0295310 Oath Light at Lowes and I need replacement stakes as 5 are now broken. I am looking for a piece of glass for Portfolio 10.37-in W White Outdoor Flush-Mount Light purchased at Lowe’s – Item # 255321 Model # FOC8012AH-2 WH-9. Any idea why? Outdoor lighting should draw attention to the beautiful and unique features of your home. Portfolio 0.37-in 28-Gauge Landscape Lighting Cable Connector for 15 Foot Replacement Fiber Optic Photo Eye Cable for 300Watt, 600Watt and 900Watt Portfolio Outdoor Power Packs Only 4.5 out of 5 … Also for: Ee3394bk. Many wires can but cut or frayed and you don't even realize it until it's too late. I need replacement steaks and this problem will be solved. Are they looking proper? From our research, we have found that Malibu is the best brand for outdoor lighting. I purchased a Portfolio outdoor lamp post model#s40193/40194/40195/40226. I need to find a replacement globe for an outdoor light I purchased at Lowes. Is the lighting fitting propery into it's correct socket? At night only 2 of the 6 Just that it would be sad to find the exact same light in every room of their home, it is sad to see the outdoor lighting fixture is repeated throughout the yard. It is a great choice for outdoor security purposes. Nothing is even listed under replacing parts to your lights. I recently purchased 4 low voltage lights Model # 03008217. We have had 2 of these happening with our 600W transformers and now Lowes do not sell this model transformer any longer. So if we could find the globes it would be much appreciated. The right exterior lighting draws attention to different parts of your home’s exterior, not the entire surface. Any resolutions other than returning the product? Unfortunately my dog ran through them las week and knocked one of the fixture of the stake. One of my lamps has began to flicker. Let's tackle the top 3 landscape lighting problems we see Let’s be quite honest and open here: Nothing is 100% perfect all the time, and everything has problems. Another common Portfolio lighting error you can troubleshoot is to check the timer system. I put the setting back on 4, and after a few seconds the lights came on again and stayed on 4 hours. Do they look burn out and simply need to be replaced? Outdoor lights should not impede vision or impede to see the entire landscape of a farm or area clear. If your lighting set is Part # 003661, then the threaded stake is Part Number 303003-0021BK, I am looking for Portfolio Outdoor Shade Covers (replacement covers). Trying to buy replacement parts is non existent. The automatic feature (photo eye) has quit working. Could you please help? The lights are #0306431. The cable is the eye for the light sensor. I need to get some replacement parts for my outdoor lighting .Do you have a website Did you ever find a replacement globe for the Portfolio E206656? 200-WATT POWER PACK. 93561. When something doesn’t work like it’s supposed to, no one is happy. Look to see if the light fits properly in the socket.